Privacy Policy

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location.

Last Updated: 13.03.2025

1. Introduction

Hirobo ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Hirobo's services, including any AI-generated content, platform interactions, and communications through WhatsApp or other channels.

2. Information We Collect

We collect the following types of information:

a) Personal Information

When you register or use Hirobo, we may collect:

Identification Data: Name, email, phone number, and business information.
Payment Data: Credit card details, billing address (processed through a secure payment provider).
Account Data: Username, password, and subscription details.

b) Usage Data

When you use Hirobo, we automatically collect:

Interaction Data: How you interact with the platform and AI agents.
Device Data: IP address, browser type, operating system, and device information.
Log Data: Access times, pages viewed, and site navigation patterns.

c) Communication Data

Messages and feedback you provide to Hirobo.
Communication records from WhatsApp and other connected platforms.

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery:
- Providing AI-generated marketing content and strategies.
- Managing your account and processing transactions.
Performance Monitoring and Improvement:
- Analyzing user behavior to improve service quality.
- Enhancing AI accuracy and response time.
Communication:
- Sending service updates, account alerts, and support communications.
- Offering marketing insights and recommendations through WhatsApp.
Compliance and Legal Purposes:
- Ensuring compliance with legal obligations.
- Investigating and preventing fraud, security breaches, or misuse.

4. How We Share Your Information

We do not sell your personal data. However, we may share your data with:

Service Providers: We work with trusted third-party providers (e.g., payment processors, cloud storage) to deliver Hirobo services.
Legal and Regulatory Authorities: We may disclose data if required by law or to protect our rights and property.
Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new owner.

5. Data Retention

We retain your data for as long as necessary to:

Provide Hirobo services.
Comply with legal obligations and dispute resolutions.
Maintain historical records for internal business analysis.

Account Deletion:
You can delete your account and request data removal at any time through account settings. Residual data may remain in backups for security purposes.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request the deletion of your data (subject to legal limitations).
Portability: Request your data in a structured format.
Objection: Object to the processing of your data for certain purposes.

To exercise these rights, contact us at [support@hirobo.ai].

7. Cookies and Tracking Technologies

Hirobo uses cookies and tracking technologies to improve user experience and gather analytical insights.

Essential Cookies: Necessary for platform operation.
Performance Cookies: Collect anonymous data on user behavior.
Marketing Cookies: Deliver targeted marketing messages based on your interactions.

You can manage cookie preferences through browser settings.

8. Third-Party Integrations

Hirobo integrates with the following third-party platforms to enhance functionality and provide a seamless user experience:

Stripe – to process payments securely. Your payment details are handled according to Stripe's privacy policy.
Google Analytics – to analyze website traffic and user behavior.
WhatsApp – to provide AI-driven communication and updates.
Facebook, Twitter, LinkedIn – to enable social media posting and interaction through Hirobo’s platform.
Other Service Providers – for data storage, analytics, and customer support.

We are not responsible for the privacy practices of third-party platforms. Please review their privacy policies for more information.

9. Data Security

We implement industry-standard security measures to protect your data:

Encryption: All data transmissions are secured using SSL encryption.
Access Controls: Only authorized personnel have access to sensitive data.
Monitoring: We regularly monitor for security threats and vulnerabilities.

Despite these measures, no system can guarantee 100% security.

10. Children's Privacy

Hirobo is not intended for children under the age of 18. We do not knowingly collect data from minors. If we become aware of any such data, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the platform. Continued use of Hirobo after changes implies acceptance of the updated terms.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, you may contact us at:

📧 support@hirobo.ai
📍Newark, DE 19713 US